Shipping
FREE SHIPPING IN THE CONTIGUOUS US ON ORDERS OVER $100
At DesignerOptics.com we are committed to the highest quality of service.
We ship products to all 50 US states as well as to many other countries around the world. We take all the measures to ship all in-stock items in a timely manner, directly to your door, almost anywhere in the world.
In stock products usually ship within two business days. but may take up to five business days*. When a order ships you will receive a confirmation email with the tracking information. You can also track your order by logging into your account.
We provide FREE SHIPPING on orders over $100 in the contiguous USA (excluding Hawaii and Alaska). We also offer overnight and second day delivery shipping options, Please note that when using next day or second day delivery it still takes 48 to 72 Business hours to process.
Please note if you are shipping to a college or Apartment Building or any place where the mail is left outside for anyone to take it make sure to choose a USPS Signature Required shipping option. We will not be responsible for lost items after delivery by USPS.
- USPS First class signature mail takes the 7-10 days as the free shipping, except it will require a signature upon delivery (recommended for Apartment buildings, Condos, or Office delivery)
- USPS Priority mail may take up to 5 business days depending on your location
- PLEASE NOTE if your order contains prescriptions it may take an additional 2-8 business days to process, depending on your choices for lenses, for example, simple Plastic or Poly lenses will take 2 days, High index may take 3-5 days, if you add Crizal coating and it is high index with a color for the lens it may take 8 days,
(*if you choose any shipping option including next day, there could still be up to a 3 - 5 day processing time, if your order is backordered we will notify you within 3 Business days,)
Why Is My Purchase On 'Backorder'?
At Designer Optics, we aim to bring you the newest and best products by name brand designers that you know and love at prices you simply can't find anywhere else.
A Backorder happens when a manufacturer of that brand is out of stock. Unfortunately, we have no control over this and are nor always informed with enough advance notice to make 100% accurate adjustments to our website. We do however update the availability on the site daily,
If you are informed that your purchase is on backorder, we sincerely apologize for the inconvenience. Please know that we haven't forgotten about you and will deliver your purchase as soon as it is back in stock.
OUR COMMITMENT
We spent a long time researching eyewear, and found that customers want 3 things – and it’s these three things we’re committed to providing:
- High-quality eyewear that is the perfect fit for their vision
- Eyewear that comes with an affordable price tag
- Eyewear that’s fashionable, authentic and looks incredible
That’s why as well as providing eye examination services and prescription services, we offer the latest trends from the biggest brands at the lowest prices (see our guarantee) – and whether you want Gucci, Prada or Tom Ford, you can be sure we’ve got it at a price you can afford.